|
|
|
Systems Management Support
Services
Systems Management Support
Services from Symbiat
for the IntelliServer® provides you with a portfolio of
aggressively priced options that are sure to meet the needs
of today’s business critical environments. With a MUS Support
agreement, you can be assured of a defined response time
at a known cost.
|
|
|
IntelliServer Premium Support
Services Features: |
24/7 help desk support
1-hour telephone response
24/7 on-site support
4-hour on-site response* |
|
IntelliServer On-site Support
Services Features: |
- Help desk support available
8 a.m to 8 p.m., Monday-Friday, Eastern Time, excluding
holidays
- 4-hour telephone response
- On-site support available
8 a.m to 5 p.m., Monday-Friday, site’s local time, excluding
holidays
- Next business day on-site
response*
|
| *
Some restrictions apply. Call your sales representative for
details. |
FEATURES:
Nationwide On-site Hardware Service
Unlimited Telephone Support
24/7 Help Desk Availability
Depot Service
Spare-in-the-Air |
