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Systems Management Support Services 

Systems Management Support Services from Symbiat for the IntelliServer® provides you with a portfolio of aggressively priced options that are sure to meet the needs of today’s business critical environments. With a MUS Support agreement, you can be assured of a defined response time at a known cost. 

IntelliServer Premium Support Services Features:
24/7 help desk support
1-hour telephone response
24/7 on-site support 
4-hour on-site response* 
IntelliServer On-site Support Services Features:
  • Help desk support available 8 a.m to 8 p.m., Monday-Friday, Eastern Time, excluding holidays
  • 4-hour telephone response 
  • On-site support available 8 a.m to 5 p.m., Monday-Friday, site’s local time, excluding holidays
  • Next business day on-site response*  
* Some restrictions apply. Call your sales representative for details.

Nationwide On-site Hardware Service

Unlimited Telephone Support

24/7 Help Desk Availability

Depot Service


For questions concerning technical support options, contact Altura XL at 770-569-8611 or

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