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Table of Contents

  1. Why do I need Remote Systems Management?

  2. Will I receive notifications of upgrades, patches and service packs?

  3. What does the hard disk “Free Space” reporting consist of?

  4. Will I receive notifications when my system performance is not functioning properly?

  5. Can you determine if my system back procedures functions properly?

  6. What is the time length of the Remote Systems Management agreement?

  7. How many servers can I have covered under a Remote Systems Management agreement?


Why do I need Remote Systems Management?

Continuously manage diverse system elements. Prevent costly downtime. Monthly and quarterly  custom performance reporting.  Frees your staff from day-today performance management tasks.

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Will I receive notifications of upgrades, patches and service packs?

Yes, all are included in our Silver, Gold, Platinum and Diamond service options.

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What does the hard disk “Free Space” reporting consist of?

Overall disk usage. Reporting of large files and disk usage by user / per file system.

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Will I receive notifications when my system performance is not functioning properly?

Yes, you will receive proactive notifications when system parameters operate outside defined tolerances. 

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Can you determine if my system back procedures functions properly?

Yes, reporting of success/failure of system back up procedures is available

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What is the time length of the Remote Systems Management agreement?

We offer 4 different levels of Remote Systems Management. Each level is priced at 1, 2 and 3-year annual agreements.

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How many servers can I have covered under a Remote Systems Management agreement?

As many as you need. You can view pricing for 1 to 8 servers on the main web page, which describes our Remote Systems Management service offerings. 

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