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Table of Contents
What types of on-site response times do you offer?Next day on-site service is our standard offering on most equipment however, expedited support response time as short as 4 hours is also available for more critical business environments. Back to TopHow many Field Engineers nationwide to you currently have available?Symbiat currently has over 16,000 field engineers available to service your account(s). Back to TopHow do I track the progress/status of my service calls?Symbiat offers an on-line web-based call-tracking feature, which gives you 24/7 access to your account. Back to TopHow long has Symbiat been providing on-site hardware maintenance?Symbiat has provided an on-site hardware service offering since 1991. Back to TopDo you offer
24/7 on-site coverage?
Yes, we can provide you with onsite service 24 hours a day, seven days a week, 365 days a year. Back to TopWhat are the different types of hardware maintenance that you offer?Service levels range from labor only, to full on-site hardware maintenance with parts replacement. We also offer Spare-in-the-Air and Depot Repair programs. Back to Top
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